Resetting USC Secure Wireless Connection

Overview

To connect to the USC network wirelessly on campus, use USC Secure Wireless. To log in, use your USC NetID and passphrase.

If you have trouble connecting to USC Secure Wireless or if you have recently updated your USC NetID passphrase, you can follow this guide to reset your wireless settings and reconnect to USC Secure Wireless.

Microsoft Windows Instructions

Step 1: "Forget" USC Secure Wireless connection

In the system tray (lower right on the desktop), click the Wi-Fi icon ( or ).
Click on the ' > ' arrow next to the Wi-Fi icon (Windows 11 only).
Right-click USC Secure Wireless, and select Forget.
Click anywhere to exit the list.

Step 2: Reconnect to USC Secure Wireless

In the system tray, click the Wi-Fi ( or ) icon.
Select the Wi-Fi option (Windows 11 only).
Select USC Secure Wireless, and click Connect.
Type your USC NetID and passphrase, and click OK.
Click Connect.
After a few seconds, USC Secure Wireless connects.

Apple macOS Instructions

Step 1: "Forget" the USC Secure Wireless network

In the menu bar (upper right), click the Wi-Fi icon.
Select Wi-Fi Settings.
Click Advanced at the bottom.
Locate USC Secure Wireless. Click the options icon beside it.
Select Remove From List.
Click Remove.
If prompted, use your Touch ID or Mac login credentials (may differ from your USC NetID on personal devices).
Close the window.

Step 2: Reconnect to USC Secure Wireless

In the menu bar, click the Wi-Fi icon.
Locate Other Networks and click the Expand > icon beside it. Select USC Secure Wireless.
Type the following information and click OK:
- Leave the dropdown as-is ("No certificate selected")
- Account Name: Your USC NetID
- Password: Your USC NetID passphrase
- Select the checkbox Remember this information
Click Continue.
After a few seconds, USC Secure Wireless connects.