Overview

Faculty, staff, and students of USC Mann may request access to ChemDraw, a tool for visualizing chemical structures. This includes access to ChemDraw Collections, the rebranded version of ChemOffice+. 

A note about ChemDraw in the browser

If you access ChemDraw using the browser (either Signals Notebook Individual Edition or ChemDraw Cloud), be aware that the vendor is discontinuing this product. Per the vendor, "all data in Signals Notebook Individual Edition will be destroyed after the product reaches End of Life, and will not be recoverable."

To avoid losing your data, you will need to migrate or export all your data before Feb 5, 2025:

• Migrating or exporting your data from ChemDraw in the browser

Requesting Access

To request access to ChemDraw, please place a request with USC Mann IT:

• Request access to Signals ChemDraw

Existing Users: Deactivate and Uninstall ChemDraw

Note: Do not deactivate and uninstall ChemDraw until you receive a "Welcome to Signals" email granting you access to the new ChemDraw portal at https://usc-site.signalsresearch2.revvitycloud.com/. Once successfully logged in, you can deactivate and uninstall any ChemDraw versions currently on your computer.

To Deactivate your ChemDraw License:

1. Open ChemDraw, and go into the license settings:
   • Windows users click  'Help' and select 'Licensing'
   • Mac users click 'ChemDraw' and select 'Licensing'
     
     
2. Click 'Deactivate'
   
   
3. The old license that expires Feb 5, 2025 is deactivated. Click 'OK'.
   
   
4. Click 'Cancel'
   
   
5. You can now quit and uninstall ChemDraw

Downloading and Installing ChemDraw

Follow the steps below to download and install the latest version of ChemDraw:

1. After requesting access to ChemDraw, wait to receive the "Welcome to Signals" email confirming that you can now log into the ChemDraw portal. Then, go to https://usc-site.signalsresearch2.revvitycloud.com/.
   
   
2. If you are prompted to sign in, complete login using your USC NetID credentials.
   
   
   
   
3. Complete DUO verification.
   
   
   
   
4. Under 'Installers,' click 'ChemDraw Desktop Suite Installer.'
   
   
   
   
5. Click 'Download'. Keep this browser page open, as you will need it later.
   
   
   
   
6. Once the download completes, run the ChemDraw installer. Follow the prompts to install ChemDraw Desktop. You can optionally install ChemDraw Collections. Allow about 5 minutes for the installation to complete. 
   
   
7. Once ChemDraw has finished installing, return to your browser page. Next to ChemDraw Desktop, click 'Connect'.
   
   
   
   
8. Click 'Allow' or 'Open Link'.
   
   
9. The Signals URL should be filled in with the following link: https://usc-site.signalsresearch2.revvitycloud.com. Click 'Sign In'.
   
   
   
   
10. Click 'Allow' or 'Open Link'.
    
    
11. Open ChemDraw on your computer. You should now be signed in.
    
    
12. (Optional) If you also installed ChemDraw Collections, you can sign in by repeating steps 6–10: make sure to select the ChemDraw Collections option instead of ChemDraw Desktop.

Support for ChemDraw

Application-specific support for ChemDraw is provided by the vendor, Revvity Signals. Licensed users can reach out for support by selecting the 'Support' option from inside the ChemDraw portal https://usc-site.signalsresearch2.revvitycloud.com/

(note - it may be necessary to register for a separate support account).

Thank you to USC Dornsife for the use of their Signals ChemDraw documentation.